Freya Tailored Moulded Plunge Bra - Black

Online Returns & Exchanges

Need to return something you’ve purchased online? No problem! Simply follow our online returns policy:

We accept returns of online orders within 30 days of delivery with proof of purchase.

To make a return, simply bring your items to our store in Cluny Court. This is the address: 

#02-10 Cluny Court,
Bukit Timah Road,
Singapore 259760

All items must be in original condition with tags attached and no sign of wear, deodorant marks or odour. We suggest trying your items on a fresh body. Only try briefs on over your own undies for hygiene reasons.

All return items will be inspected by staff. Management decisions are final.

If your items qualify for a return, you can exchange them for other items in our collection or store credit in the form of a gift voucher.

Our expertly trained fitting consultants will support you to find the best fitting bra with maximum comfort. We'll make sure you leave feeling amazing!

In-store Returns

We provide a welcoming space helping you feel confident and supported. Every member of our staff is expertly trained in bra fittings to ensure you leave with the best fitting bra with maximum comfort. 

You should leave feeling amazing!

If for whatever reason, you are not satisfied with your purchase, we accept returns within 30 days with proof of purchase. 

All items must be in original condition with tags attached and no sign of wear, deodorant marks or odour. At home, we suggest trying your items on a fresh body with tags attached to ensure you are happy with your purchase. Only try briefs on over your own undies for hygiene reasons.

If you need to make a return, visit our store. All return items will be inspected by staff. Management decisions are final.

If your items qualify for a return, you can exchange them for other items in our collection or store credit in the form of a gift voucher.

Gifts

Received your item as a gift? No problem.

Gifts are great, but getting the perfect fit isn't always easy. If your gift is not suitable for you, come into our store and let’s get you sorted.

Please bring in your item with tags attached. There must be no sign of wear, deodorant marks or odour to qualify for a return. 

Our fit consultants will be on hand to help you find the perfect fit. 

Gift Vouchers

Please note, there are no refunds on gift vouchers.

Exceptional Circumstances

In exceptional circumstances, such as lost orders, damaged items or any other concerns, please contact us ASAP and we’ll work together to find a solution. 

If there a special circumstances we need to take note of for your order, please include them in your order notes at checkout.

Free Pick Up

We offer a free pick up service. Simply place your order online and come visit our store at Cluny Court in Singapore to pick up your order. 

This is the address: 

#02-10 Cluny Court
501 Bukit Timah Road
Singapore 259760

Our friendly team of consultants will contact you by email or phone to let you know when your order is ready for collection.

Please wait for this confirmation and bring your order confirmation and a form of identification to ensure a smooth process. 

Delivery Within Singapore

Orders will be delivered by SingPost within 5-10 business days of ordering. Please note that orders placed after 12pm (noon) on Fridays will be processed by Monday. 

Our standard delivery is $6.00 

You may also choose to top up for next day delivery or same day delivery. The following charges will apply: 

Next day delivery: $20

Same day delivery: $30

International Orders

Please get in touch with us for applicable shipping rates.